[Video] Office Hours 2016/08/24 (With Transcriptions)

This week, Richie and Erik discuss in-place instance upgrades, availability groups, the cloud, job security, business intelligence and user adoption, and much more!

Here’s the video on YouTube:

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Office Hours Webcast – 2016-08-24

 

Erik Darling: First one, I already said, take it to Stack Exchange because I have no idea what’s going on there. Grant has a question where he gives some context. Thankfully, finally, someone gives context. “Doing server instance upgrade from 2008 R2 to 2012.” Already no, already no. N-O. Probably P.E., nope, no, don’t do it. The thing at the bottom is that he found a bunch of check constraints that were untrusted and he’s asking if this is something that a senior, not a junior, DBA would be responsible for. If you want to be a senior DBA, you will stand up for the fact that in-place upgrades are idiotic. Don’t do them. Stop it. Fresh hardware. Because you have no back out plan, right? This is something that a senior DBA will let everyone know about. If you upgrade your instance in place and something goes wrong, you don’t have an instance anymore. If you build a new instance and you set up log shipping or mirroring or you just do a backup and restore during a maintenance window to get your application over there, you have a back out plan in case anything goes horribly wrong. Rule number one of being a senior DBA, always have a back out plan. Keep a pair of pants in your pants.

Richie Rump: Yeah, don’t be a developer. Have a backup plan.

Erik Darling: Even Richie uses GitHub, even Richie.

Richie Rump: I check in once a week, come on.

Erik Darling: It’s good enough.

 

Erik Darling: Next question, “Our tempdb is hosted on a SAN. How can I tell if it’s the bottleneck?” Oh boy, couple of different ways. One, you can check your wait stats and see if page latch stuff in tempdb is going crazy and you can see if tempdb is even a point of contention within SQL Server. Then you can always check the dm file stats, DMV, to see what kind of read and write lag you have on your data files and log files. So if you’re having trouble writing to the files, if you have latency writing to the files, or latency reading from those files, you can check that out and see if it is indeed a bottleneck there. Okay, that’s my answer on that. I should probably start, “answered verbally.”

 

Erik Darling: Let’s see, let’s scroll on down. This question looks like I’m going to read it. “Currently we have common two-node cluster with SAN running SQL 2014 Enterprise instance for HA. Let’s call it S1. We will create another VM SQL 2104…” What year are you from time traveler? Instance S2 with its own drives and add it to S1. Can we create availability groups? If so…” Good god, man. You need to put that down. If these are your questions about availability groups and failover clusters, you need to put the availability group down. You’re going to have a very hard time managing that availability group and if anything bad happens with it, that availability group, you better pray to the Google gods that your answer lies somewhere readily available or else you are hosed. You should probably step back and use a technology that’s a bit more manageable by people who don’t need to ask availability group questions during a 30-minute webcast, you know, log shipping or mirroring, because you are not prepared for the availability group hell that you are going to face.

Richie Rump: So, Erik, tell me how you really feel.

Erik Darling: I feel like Microsoft hands out these shiny brochures and pamphlets, like retirement home style. Like, “Send your data to shady availability group villages.” And everyone is just like, “Cool. I’m just going to have availability groups. It’s going to be great.” Then they start using them and then you see like the string of down voted questions on Stack Exchange. Like, no, this is not a real question about computers. Stop it. Use something else, because they’re hard. The brochure makes it look like, yeah, you just set it up—because they’re dead easy to set up. I can set them up on my own. Like I can do that. It’s so easy I can do it. But then as soon as you start having to like troubleshoot them, you have a problem with them, and you want to figure out where to take backups and then you realize you have to take DBCC CHECKDB everywhere. And just like all the other stuff that comes along with them. People are just thoroughly unprepared for the amount of administrative work that goes into an availability group. It’s not just like you know like setting them up or getting them kicked off is hard, that’s pretty easy, but geez, as soon as stuff starts failing, that’s when people run to the hills.
Richie Rump: So the tl;dr in availability groups is it’s easy-ish to set up but there’s a lot of gotchas once you start getting into it.

Erik Darling: Yeah. So I would really try to set things up in a development environment first, in a non-production environment, and see how that goes and see what issues arise and what issues you can create on your own. I mean, just sort of figure out if this is actually what you want to do, if this is the right solution for you. Because most people just dive right in saying, “Oh, we’ve got availability groups. We’re going to go for it.” But they don’t actually do any like kicking of the tires or they don’t do a test drive on the technology before they go into it. So mirroring is deprecated but still supported through 2016. Log shipping ain’t going nowheres. You have options other than availability groups that people without advanced SQL degrees can manage fairly easy, mostly just don’t try to use synchronism because that can be tough too.

 

Erik Darling: All right. J.H., the mysterious J.H., “Parameter sniffing. When using OPTION (RECOMPILE) at the end of a slow secondary ad hoc query with criteria, will it affect/mess up stored plan… anything else on first initial…” I don’t quite understand your question. You’re asking if you have a good plan in cache and then you run a query that gets a bad plan and use recompile, will that keep the bad plan out of cache? If you can clarify that, we might be able to go somewhere with it. I’m not exactly sure what you’re getting to there. Going on down the list…

Richie Rump: A lot of caching going on in that question.

Erik Darling: A lot of caching. Cache is king.

 

Erik Darling: Ted Locke says that Anchorage airport for 24 hours is much worse than Dallas. Doug Lane is not here to defend Alaska, so I am not going to let that fly. I’m sure the Anchorage airport is lovely.

 

Erik Darling: Tim Hughes, or just “Timmy Tim” as I call him on the streets, “Can you explain why a different query plan would get created for the same SQL statement and parameter values when using sp_executesql versus running the SQL with parameters in SSMS, even when doing DBCC FREEPROCCACHE before running each?” Well, golly and gosh, Tim. If you are using local variables in Management Studio, then you could totally end up with a weird execution plan because SQL estimates things for local variables a bit differently than it does for parameterized SQL. Parameterized SQL will of course use the statistics histogram and it will happily create a query plan based on the cardinality estimate from that. If you’re in SSMS and you’re using local variables, it will do some fuzzy math based on the rows in the table in the density vector… it will do some fuzzy math, it will multiple those and it will say, “This is your cardinality estimate,” which is usually wrong, horribly wrong. So that’s one possible reason why. If you have more questions on that, I would head on over to Stack Exchange where you can paste in your code and show everyone what it’s doing and the execution plans involved. Gosh, if only there were an easy way to share execution plans.

Richie Rump: Oh, man. Wow.

Erik Darling: Wouldn’t that be a killer product?

Richie Rump: That would be interesting.

Erik Darling: An easy web-based way to do that. We should talk to Brent about that.

Richie Rump: I may have to start thinking about that.

Erik Darling: That’d be a good thing to think about.

Richie Rump: Would that be one of those Erland Sommarskog white papers? You could take a look for that question?

Erik Darling: Sure. There may be some more information on that somewhere on the internet. Let me actually pull up the…

Richie Rump: “Fast in SSMS…”

Erik Darling: So Mr. Erland Sommarskog has a great article called “Slow in the Application, Fast in SSMS?” which delves into some query plan mysteries about why things get weird when they do get weird.

 

Erik Darling: Eric Swiggum. I don’t think that’s a real name but I’m going to answer this question anyway. Eric Swiggum has a question. “When you go to Server Properties –> Connections under Remote Server Connections, the checkbox “Allow remote connections to this server” what is that exactly? Can I uncheck it in a live production environment? What would happen?

[Laughter]

Dude, no. No. Don’t uncheck that in a live production environment. I’m pretty sure that would classify as an outage, as a forced error. Do not check that box. Do not pass go. Yikes.

Richie Rump: Well, I mean, let’s just put it this way. If we had no idea what that is, what would you do? If you had a checkbox, there’s no documentation on it, how would you go about approaching seeing how that worked?

Erik Darling: I would go on Google and I would put in quotes “allow remote connections to the server, management studio” or SQL Server, or something like that, add in some buzz words. I would see what comes up and I would see what Microsoft had to say because perhaps there is documentation about that that would lead me to not uncheck that box in a live production environment willy-nilly.

Richie Rump: I mean, the next step would be what? Go into a dev environment, unclicking it, running some tests up against it, see what happens.

Erik Darling: Perhaps try to connect to that server after unchecking it.

Richie Rump: Yes, because my guess is that they will not be able to connect.

Erik Darling: Yeah, so that’s a lot like turning off your server without turning off your server. I would avoid that like the plague.

Richie Rump: All the folks running on the local would be fine, right?

Erik Darling: Yeah, so anyone just RDPing into the server, opening up SMSS, hacking away queries, they’re good to go. The funny thing is, oh god, so I bet if you uncheck that and you click OK, I bet if you were doing that remotely it would sever your connection and you wouldn’t be able to recheck it.

Richie Rump: Oh, sounds like we could have some fun in the lab.

Erik Darling: Maybe the next DBA Days we can do that. Just kidding. We’re not doing that. Don’t do it.

Richie Rump: Yeah, “Little do we know, we removed all the remote connection on Brent’s server. Let’s see what happens next.”

Erik Darling: Yeah, let’s watch Brent’s server stop responding.

 

Erik Darling: Thomas Strike asks, “Do you think working on a Security+ certification as an adjunct to my SQL knowledge is a better way to go or should I be more focused on Azure and AWS for adding some job security through knowledge?” Richie, what do you think about the cloud, or the “clued,” as they say in Canada?

Richie Rump: I like the cloud although at this very moment I’m very frustrated with the cloud because I’m running into some problems with one of my VPCs right now. But my personal opinion, there’s no such thing as job security. There’s only what you know. I don’t think there’s anything as bad knowledge but I think that there’s better knowledge. Certification, depending on where you want to go. The security certification is fine, it’s just not going to get you any jobs. It may get you into a door, but that in itself is not going to get you any new jobs. Maybe it will get you a bonus at work, but probably not. What you’ll get is the knowledge that you obtain from getting the certification. At the end of the day, you have a piece of paper and probably out about $500 or so, whatever it takes to take the test. The cloud, in my opinion, is where everyone is going to go. It’s just so easy to get up and running and running at scale. I was able to spin up a VPC yesterday and get a whole virtual private cloud and get a whole network up and running and me as a developer with very little networking knowledge and it’s dead simple. The cloud is all about the little gotchas. There’s what you can and cannot do inside of the cloud, that is where the keys to the knowledge lies. I think you probably need a little bit of both but I think you need to sit down and say, “Where do I want my career to go?” and then make a plan out for that.

Erik Darling: Good points, good points. From my perspective, I think security is just too damn hard to mix in with SQL knowledge. Like, you can run out, grab Denny Cherry’s book Securing SQL Server and you can have a pretty good idea about security from a SQL Server perspective. But then if you want to run out and then learn the vast surface area, the vast swath of security stuff that can go on outside of that, that’s great knowledge to have, but if I wanted to focus on security, it would probably be in the situation where I am stepping away from SQL Server to focus solely on security. Because security is so big and so hard and so vast that piling that on top of SQL Server is just not intuitive to me. SQL Server plus Azure or AWS is much more intuitive to me because your SQL Server can run there in either one. I mean, not like literally there, but you can run SQL Server in either one. There are different tradeoffs and gotchas and backs and forths that you have using SQL Server there but that’s for you to read about later. So if you’re planning on continuing with SQL Server, I would also learn SQL Server in the cloud. If you’re planning on learning security because you’re stepping away from SQL Server, then by all means, go with security. But you know, security within SQL Server is probably its own subject which you can read about at length anywhere.

Richie Rump: No offense to security people but it seems like there are a lot of broken people out there that are security people. They start getting into it and it’s like, “Oh my gosh, there’s nothing that’s secure that’s out there.” It’s just this wide, eye-opening aspect to there’s nothing safe. Once it’s out there, it’s out there.

Erik Darling: Yep. I—actually, no—I’m not even going to tell this story. I don’t want to get anyone in trouble. But I’ve heard things from people who work in the security sector basically along the lines of, “All your passwords are useless.” So, there’s that.

Richie Rump: Yeah, but they’re thinking at a different level rather than us, “Oh, trying to hack in,” and blah blah blah. They’re thinking of all these different vectors to get in and whatnot. I think once you get into that, you start thinking at a different level than normal, run-of-the-mill IT person.

Erik Darling: Yeah. That’s very true.

 

Erik Darling: All right, let’s get away from this. Heather has a question, “I need to add a large-ish data file to a database that has frequent log backups but getting message 3023, back file manip encrypt must be serialized. Would it be better to add a small file and increase it? I don’t want to interrupt the log backups.” My first question to you is do you have instant file initialization enabled? Because that makes adding large data files pretty quick. Instant file initialization is of course when you have the perform volume maintenance tasks privilege assigned to your SQL Server service account, so that SQL can go and hug a whole bunch of disk space and say, “I’m going to use this eventually.” I’m not going to zero it all out because that’s really the slow part of adding data files is the zeroing out of stuff. So if you have IFI enabled and you’re still getting that, I would probably request a maintenance window where I can pause log backups for a minute or two, maybe five minutes. Add the data file at the size I want and then go on and resume log backups. Otherwise, your idea to add a small file and increase it is probably palatable but you know, if you can mix that all in, then great, if not, you’re going to need that maintenance window.

Richie Rump: [Inaudible 00:16:13]

Erik Darling: Yeah, that’s how I feel about that. Cool.

 

Erik Darling: Nate Johnson has a question about big data and business intelligence… Nothing. BI, nada. No thoughts. No. You can go to the BA Con. Just kidding, you can’t go to that.

Richie Rump: Not anymore. That’s not a thing. So what’s the question? The question is—because I’ve had thoughts on this stuff. “What do you guys recommend for a company that’s about five to ten years behind the curve just beginning to understand that we need business intelligence/data warehouse types of things to help drive business decisions.” You need to ask what questions you want answered. This isn’t a technology thing, this is a business thing. The business has to sit down and say, “What questions would we love answered?” Then the data team needs to go out and say, “How do we go out and answer these questions? Can we do it with our normal data or do we need something that’s better?” Whether that’s a star schema or a data warehouse or Tableau or whatever, whatever Microsoft BI stuff, Power BI, that’s irrelevant. The question is what questions does the business need answered so they could do XYZ things in the future. So it needs to start with the business. If it’s a data warehouse, a data initiative that’s not started with the business, it’s probably going to end up failing because no one’s going to adopt it.

Erik Darling: I agree.

Richie Rump: I answered a question.

Erik Darling: Good for you. That means you get paid with money this week. You do not get a bag of circus peanuts.

Richie Rump: Thank god. That Life money, nobody is taking that, The Game of Life money. I’m going to the grocery stores like, “But I got $100,000 right here” and they’re like, “No.”

Erik Darling: “I’ve got 1,400 Brent bucks, what can I buy with this?”

Richie Rump: “But Brent said…”

[Laughter]

Erik Darling: I owe my soul to the company store.

Richie Rump: Yeah, I wondered why Erik Larsen’s art was on my cash dollars I got from Brent. I should have guessed that it wasn’t legal tender. That’s crazy.

Erik Darling: 40 Brent bucks.

 

Erik Darling: All right, Fizal says, “We are getting a dedicated integrity checking server. I want to make sure we have it set up as best as possible. Obviously, I want to maximize throughput. We’ll be spreading tempdb and data file across as many spindles as we can and the logs on a lower spindle count. Is there anything that we need to take into account before we install SQL Server?” We have a setup guide that is applicable to any SQL Server, well except for like SharePoint ones, but who cares about those? Probably [inaudible 00:18:57 dynamics] do. But we have a setup guide. If you go to BrentOzar.com/Responder, you can get the First Responder Kit which has our setup guide and checklist in there which will walk you through all the stuff you need to do from soup to nuts setting up and validating a SQL Server install environment plus all that good stuff. Just because it’s only for offloading DBCC CHECKDB doesn’t mean the normal rules don’t apply to it.

 

Richie Rump: Here’s a question by Raul. “Is it good practice to run the upgrade advisor before performing an actual SQL Server instance?” Well, I think we know what you meant, Raul.

Erik Darling: Let me show you my stroke face, dear. “Is it good practice to run the upgrade advisor before performing an actual…?” I’ve never actually run the upgrade advisor because I’m crazy like that but it probably is a good practice to do it if I were to…

Richie Rump: To do an upgrade.

Erik Darling: If I were to think about it, I would probably want to do that. But in fairness to me, most of the upgrades that I’ve done have been on SQL boxes that were hosting third-party vendor apps where they had already done the testing ahead of time. So I didn’t have to do that sort of thing. All I had to do was get the okay from the vendor that, “We have tested our product on SQL version XXX and you are good to upgrade on that.” So aside from some in-house code stuff like CLR or the things that I kick developers to work on doing, I’ve never actually had to run the upgrade advisor on a piece of in-house software. It’s always been third party stuff. If you’re doing in-house stuff that’s not vendor certified or anything like that, then yeah, I’d probably run it before moving anything over.

 

Richie Rump: All right. So what replication question do want to answer now, Erik?

Erik Darling: None.

Richie Rump: All of them.

Erik Darling: None, ever.

Erik Darling: J.H., “Does performance improve by placing tempdb data files onto a different drive than its tempdb log files even within a virtual environment?” Probably not if it’s on a SAN. They’re all using the same sort of shared pool of disks anyway. I’m would not go crazy on that.

 

Erik Darling: All right, you pick a question. I’m sick of picking questions.

Richie Rump: Oh, “Small shop. Accidental DBA here.”

Erik Darling: [Inaudible 00:21:10]

Richie Rump: Yeah, let’s do it. You draw the short straw, congratulations. “If SQL Server is in Windows Authentication Mode, what happens if the domain controllers become available for some reason? Would the cache credentials on my workstation still allow me to connect?”

Erik Darling: You know what, that has never happened to me and I don’t know.

Richie Rump: You stop them. You stop the … Erik.

Erik Darling: I’ve just never run into that. Let’s see, so what I can tell you from some experience is that if you have SQL agent jobs that are running under an active directory account and the active directory account is disabled, that job will usually stop working. So following some sort of logic, I think that if your AD controller goes down, that you may have trouble but the extent of that trouble, I’m not exactly sure on.

Richie Rump: Sounds like it’s a good thing to get into the cloud, set up a lab, domain controller, SQL Server, bring it down, see what happens.

Erik Darling: Or just even set up a Hyper-V environment on your desktop or laptop or whatever kind of top you have. I have one on mine.

Richie Rump: I have my head in the cloud today, man. I’m cloudy.

Erik Darling: You do. I’m not opposed to the cloud but there was a very funny post recently by a Microsoft PFE, that’s a Premier Field Engineer, and even he had limited Azure developer credits. Like he doesn’t even have free reign to Azure. Azure his tail off. So that’s weird too.

Richie Rump: Poor guy.

Erik Darling: Can you imagine, you work for Microsoft and your Azure access is limited.

 

Richie Rump: All right, last one. “What are your thoughts about being a multi-platform aka polyglot DBA?”

Erik Darling: Aka polyglot. You know, I like exploring other database platforms. I like looking at Oracle and Postgres stuff because I find their implementations of SQL interesting. As far as actually doing the production work on them, if you’re going to be a polyglot, I would want to be a limited polyglot. I would probably want to specialize in one platform but be able to back up DBAs from another platform and their tasks. So you know, learn as much as you can. Learn as much as you want. Those are my two preferred platforms if you want to learn something else and you know help other DBAs out in them until you get your skills up to par with production DBAs in a different platform, that’s totally up to you, but I’m pretty cool with it.

Richie Rump: Yeah, I think it’s a good idea. Not just the relational side either, but there’s a whole slew of databases that are becoming very popular in the NoSQL world, like Mongo, Cassandra, and those of the ilk. It’s probably a good idea to start getting an understanding on how those things work as well. So I heard, last night, I was at the ballpark because there was a tech night at the ballpark, because that’s what you do here in south Florida.

Erik Darling: Wow, check you out.

Richie Rump: So I was talking with someone from a large software organization. I’m not going to say who. But they’re moving their entire platform from SQL Server over to Mongo. I giggled inside because they have relational data and they’re going to a non-relational store. But I’ve used both and I understand the pros and cons of both. So if you could talk intelligently about both platforms, then you could kind of educate other people on the team and it’s not just a buzzword bingo type thing. So definitely, you definitely want to take a look and see what everyone else is doing. If you want to get deeper, go do what Erik has suggested. I think that’s a great way to go.

Erik Darling: All right. That looks like 12:46 to me so I think we are done here for today. Thank you everyone for showing up, asking questions. Sorry we didn’t get to everything. There’s always next week. There’s only two of us, so things tend to go a little bit slower.

Richie Rump: Yeah, and maybe we’ll have an Ozar sighting next week which would be pretty cool.

Erik Darling: Maybe. If he doesn’t get eaten by Smokey the Bear.

Richie Rump: That would be pretty horrible. We wouldn’t want that.

Erik Darling: No, we would not want that.

Richie Rump: The company will go on because Ernie lives.

Erik Darling: That’s true. The company is in Ernie’s name, so. We all just do what Ernie says anyway.

Richie Rump: Pretty much.

Erik Darling: All right. See you in chat.

Richie Rump: Peace.

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7 Comments. Leave new

  • The advice on “Allow remote connections” conflicts with this MSDN support page. It sounded as if the answers were just made up. I guess facts are optional.

    https://msdn.microsoft.com/query/dev10.query?appId=Dev10IDEF1&l=EN-US&k=k(SQL12.SWB.SERVERPROPERTIES.CONNECTIONS.F1)&rd=true

    Remote Server Connections
    Allow remote connections to this server
    Controls the execution of stored procedures from remote servers running instances of SQL Server. Selecting this check box has the same effect as setting the sp_configureremote access option to 1. Clearing it prevents execution of stored procedures from a remote server.

    • Kelly: make sure to read exactly what we said, including:

      “I would go on Google and I would put in quotes “allow remote connections to the server, management studio” or SQL Server, or something like that, add in some buzz words. I would see what comes up and I would see what Microsoft had to say because perhaps there is documentation about that that would lead me to not uncheck that box in a live production environment willy-nilly.”

      Thanks, and glad you took it to heart and did it!

    • Hi Kelly,

      No, facts aren’t optional, but when someone asks if they should change a documented setting live in production, we’re allowed to have a little fun. If you prefer dry technical content, msdn pages might be a better fit for your learning style.

      Thanks,
      Erik

  • This statement is what led me to believe you didn’t know the answer, it’s okay to just say “I don’t know”.

    Erik Darling: Yeah, so anyone just RDPing into the server, opening up SMSS, hacking away queries, they’re good to go. The funny thing is, oh god, so I bet if you uncheck that and you click OK, I bet if you were doing that remotely it would sever your connection and you wouldn’t be able to recheck it.

  • Fun fact. We Canadians pronounce “cloud” the same way Americans do (but we pronounce “clout” differently)

    Canadian Raising https://en.wikipedia.org/wiki/Canadian_raising

  • “Gosh, if only there were an easy way to share execution plans. Wouldn’t that be a killer product?”
    … well done.

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