Meet PASS Board Candidate Matt Morollo

The PASS Board of Directors election starts on October 12th, and we’ve got four really well-qualified candidates to choose from:

You can read their bios at the PASS Candidate List, and they’re good, but I wanted more. I emailed each of them with a set of interview questions to satisfy my bizarre curiosity. Today’s response comes from Matt Morollo:

Brent: First, thanks for volunteering to dedicate your time to the community. What made you decide to run for the Board of Directors this year?

SQL PASS represents the type of Media organization that matches the type of vendor which aligns with my ideals of a highly reputable B2B Media porvider; one that would be a thrill to be a part of. Over the last 14 years my career has been committed to providing IT and App Dev professionals best-of-breed Media with integrity and enthusiasm.   As a veteran Media professional that has built successful contemporary IT focused B2B businesses, my hope is to add value to the future strategy of PASS and also come away with some great experience and new professional acquaintances – people that share my passion for this work.   PASS is a Media organization first and foremost and needs the next generation of Media professionals at the table to navigate through this very unique time in business Media.   My aspirations match their goals and objectives, and few are as uniquely qualified in Media; this is what I do and have done all my career.

Walk us through one of your typical workdays. What do you do?

The Media business is extremely deadline oriented, dynamic, and very competitive.   As many Media vendors, 1105 Media works in a virtual environment (7 offices in 10 states plus a large number of home office employees) so communication is critical to what we do each and every day; it is well orchestrated, disciplined, and highly complex.  Keeping up my meeting and publishing schedules is what my day initially revolves around.   When not traveling, my time is spent strategizing with sales, marketing, editorial, working on operational issues, meeting clients, developing partnerships, closing issues, forecasting, and working toward our revenue objectives.   All this requires a lot of teamwork/meetings and working through day-to-day challenges as they surface.  Organization and prioritization is critical in Media.

What parts of your day-to-day experience will make you a better Board of Directors candidate than the other candidates?

If this has not been stressed already; PASS is a Media organization serving a very influential community of SQL oriented professionals.  Nothing is more important than serving the audience/community and content environments with the right information and asset types.   My job is largely about keeping our business relevant and navigating through the murky waters of modern Media so the business is able to continue to sustain profitability and growth (my parent company, the Redmond Media Group now includes MSDN and TechNet in addition to all the Redmond branded assets in print, online plus Face-to-Face events and Virtual Conferences/Expos). Again, as someone with a track record of success, and someone who has been part of a team that has built Redmond Media Group, the most successful Media organization serving Microsoft- oriented IT and App Dev communities, no other candidate matches the experience required as the PASS BOD has outline to me.

I’ve heard that the PASS Board of Directors is a time-consuming hobby to say the least, and at this point in our careers, none of us have tons of extra time. What other projects or things do you expect to have to cut back in order to make time for the Board? (I’d just like to give the readers an idea of how tough it is to prioritize things.)

Having spent the last 14 years strapped to a PC, speaking with audiences, advertising partners, and traveling on airplanes, you cannot be successful in Media without a strong work ethic, and more importantly a passion for this business.   I’m not saying being a SQL Administrator is not a hard job, but the Media business is a much different occupation – in fact given the complexity and competitive nature of the business, there is a high attrition rate and very few people and companies have had the kind of success that 1105 Media continues to have (just last week Questex and recently Cygnus filed Chapter 11 for example – B2B Media woes are in the news daily – its no secret).   PASS can expect that kind of work ethic and enthusiasm from me.  This business excites me and I’ve always been able to ensure the business strives and is successful through good times and bad (my personal sense is this is one of the best times as change is the most constant variable in Media and now is the time to build off that momentum).   The reason why the BOD position is such a strong match is because hard work is what makes a Media business successful, and with a passion for serving Microsoft-oriented professionals, making time is something that the BOD can expect and is something that was expected upon my initial application.

I believe social networking and Web 2.0 tools like Twitter, Facebook, and StackOverflow are changing the way DBAs interact with each other, get training, and solve problems. Do you agree or disagree, and why?

(No answer)

Do you blog and use social networking tools? Where can DBAs find you online?

Yes: LinkedIn, Twitter, and Facebook.   I am also a member of the Internet Advertising Bureau’s Executive Council on Sales and that community puts out a lot of community based information via SmartBrief.  Social Networking represent great marketing assets in my opinion.  They are also great tools for communicating, and guiding participating communities to key areas of the web.   For Media organizations specifically, they help keep the community up to date with information they might not otherwise find as well as sharing ideas and other information resources.   Again, as a BOD member, any DBA can certainly reach me, but my role would be mostly transparent to them; the PASS board is not a platform for me (that is a key distinction as a candidate) to be a key figure in the community of SQL professionals, but rather a role where it is possible for me to ensure the PASS community gets the best information assets in the market.   The goal is to help guide the PASS strategy and make it the most relevant Media vendor and community for SQL professionals.   Just as a publisher, the audiences don’t know me, our editors on the other hand they are intimately familiar with.  They are out there in the “mosh pit” mixing with audiences.  The role of a business professional in Media like myself, is to put the best content makers on a pedestal, keep them visible and available to the core community and audiences served.

Do you have any conflicts of interest that may pose a challenge?

None; the opportunity dovetails with my ambitions, aspirations, and more importantly my ability.  My track record demonstrates this as do my prior statements.

If PASS put you in charge of increasing new memberships, what specific steps would you take?

New membership is critical to all Media organizations; maintaining a qualified membership community and providing best-of-breed content are essentially, or to net down, one the core objectives of any company in the business of niche B2B Media.    As a publisher who has spent years and years building communities, I’m familiar with all models including qualified, paid, SEO/M, social networking, alliances, and contemporary Audience Development (AD) practices.   There is no silver bullet here and there are a number of methods in order to accomplish this key objective.  I can’t sit here and tell you what exactly I can do; no one can unless they are familiar with the resources and budgets that PASS has.   What I can tell you, is that I will, and am extremely qualified in the practice of Audience Development and that PASS can expect that my skills will be applied along with my experience to the best of my ability.  The best and most modern AD practices will be applied with creativity and enthusiasm.  My experience also involves global expansion and my understanding is that is a core PASS objective (my BA from GWU in International Communications is also relevant).

What do you think PASS is doing right to improve the day-to-day lives of database administrators?

This BOD work is a great example.   The team is looking for the best from  a strategic business perspective.   What I can tell you, is that each nominee, unless they have a decade plus experience in building, growing, and leading B2B organizations has really has no idea what kind of challenges and how hard the work is involved in growing a Media organization like PASS.   Everyone I’ve seen on the ballot may make a great speaker, writer, or be a world-class SQL DBA, but aren’t experienced in the business of Media to the extent that I am.   With respect to all of the nominees, they are highly skilled SQL technicians.  That’s great, but PASS is Media company serving communities with information resources that keep them captive  In my opinion, based on what I know, the PASS BOD needs a MEDIA PROFESSIONAL experienced with Microsoft and IT publishing/events.  The reason PASS appeals to me, and to answer the question more directly, is that PASS has a strong reputation as a provider of best-of-breed information assets with integrity, and has access to the most innovative community of SQL based content providers.   The challenge is the web has  opened up a whole new set of opportunities for communities to find information.  The Redmond Media Group for example references SQL and supports every key vendor in this market, employs some of the best contributors who produce articles, white papers, webcasts, speak at our events on the subject, but it is much broader and focused on providing information to the MCP, Developer, IT, & Partner communities across all Microsoft disciplines.   Again, let me stress that PASS is in an extremely competitive marketplace, needs to remain relevant as a key information provider, and has to work on building the communities in the midst of a highly competitive and complex environment.  PASS has two key competitive advantages; a) the organization is recognized globally as the most targeted and credible community reaching top SQL Professionals b) SQL is poised to grow as the information boom continues to accelerate at a pace that is almost impossible to describe; SQL is, and will remain fundamental to the data revolution.   This excites me and is why I’m so keen to be a part of PASS.

What do you think PASS could do better, and how?

This is a question for the community and one that is mission-critical as PASS evolves and grows as an organization.  B2B Media organizations rely on the communities they serve to provide this kind of feedback on a regular basis via show evaluation forms, surveys, and other research.   Dialogue is also important and to borrow a phrase, the community and vendor partners must be treated “like family”.   They are vital in providing this kind of information and shaping the organization.   The first thing I’d hope to do as a Board member, is to dive into the community surveys, research, and other data (even if its verbatim) and  speak with key members in person (via email, phone, in person at local chapters).  Knowing and listening to the community is the most important thing the Board and team at PASS can engage in.  The community represents the future, and the work that needs to be done revolves around them.   Finally, to borrow another phrase in Media “content is king”.  As long as PASS remains committed to providing the best and most relevant content, PASS will continue to be successful and have the communities” attention.

Sum up your goals for PASS in 140 characters or less:

Understand key objectives, challenges, and work to assimilate myself with the board, staff, and community.  Help support PASS and ensure the organization remains relevant,  poised for growth, and stands alone as THE SQL Media vendor in a landscape that is complex, and dynamic.

200 Responses to Meet PASS Board Candidate Matt Morollo
  1. Joe Webb
    October 22, 2009 | 7:14 AM

    Hi Matt –

    Thanks for your activity and perseverance on this blog. I’m glad you were will willing to engage in the dialog.

    Are you attending the Summit this year? If so, perhaps we’ll have some time to catch up over coffee or something.

    Also, I may have missed it before, but how many PASS Summits have you attended in the past?

    Thanks!

    Joe

  2. Matt Morollo
    November 2, 2009 | 9:15 AM

    Here is my follow up to an excellent letter from a PASS member received following the election. My sense is it would be interesting to share with all the people who posted information on this blog. Thank you to everyone who voted for me, all the emails of gratitude, and your particpation in this process. Hope you all have a great week in Seattle! We’ll be on the lookout for news from the event!

    —–Matt’s Response—–

    Hi ,

    Thanks for the note and feedback.

    Since my nom profile on PASS explains that [as co-founder and launch partner in] every Redmond asset, been on the team of 4 that went through the extensive bid process to earn the TN/MSDN partnership should address your first question, and if it made you pause, my email address and phone number were out there. This is the first time, anyone has asked this so interesting and appreciated feedback. Brent’s interview also details a lot of what I have done/accomplished in my career [which has been dedicated to improving the careers of IT pros by providing useful and great information resources]. Also my title should tell you what I do and also have done [my background is in media, all media including online, face-to-face, print [with my career related to IT Professionals] as all the other things on this page.

    The irony is the nom process ended when I got phone call from….(could not answer), then the email from PASS at the time of announcement while on campus in Redmond in meetings, discussing man things related to the TN/MSDN partnership. Now your points are taken and I will be the first one to tell you that my campaign effort could have been better in addition to some other key points:

    1) As the call came [prior to the election result release] I was in a meeting at Microsoft – and as an extension of a broad IT pro “marketing group” (RMG) they were briefing us on community objectives including SQL. So, I have a unique level of perspective….RMG combined w TN and MSDN will be doing more to help SQL pros and shape the information dialogue, along with 1000’s of MS stakeholders in the market and SQL community.

    2) I emphasized diversity and [IMO] PASS missed an opp bc all 3 nominees are more or less the of the same [ilk w/varitions of course - but SQL Pros 1st and foremost]. You may see differently, but I don’t [really] especially if viewed against my own unique profile.

    3) Why was I on the ballot? Because I represent someone in the community with an alternative voice, deep insight to the marketplace, someone who is aligned closely with MS communities, [understand what it takes to ensure the sucess of a media endeavor?] [That would be my guess.]

    4) Look at your own board if you work at a company (hard to tell since the email is under a gmail account), do they all come from different backgrounds? This was the best thing about my nomination opp – that it is not a stretch as this is my community too – but just a different angle or skew.

    What if I had used my influence outside of PASS and encourage people to join the constituency? It is stated in the by-laws we cannot use our company websites, but I have other resources….but as mentioned, it was a solo journey, and a measure of what PASS really is about; a vocal minority. Don’t we want a more involved, more inclusive, a more [diverse]community?

    So in summary, whether or not I have been to PASS or Chapter meetings is of no consequence IMHO (again, we send representative(s) each year – someone who I work with and they would not be there if we did not think it worth their while and the expense. [Additionally} I have been to more IT Tech events than I care to share, and we attend to support our business and our vendor partners. That said, did you review the marcomm plan we helped developed to promote registrations to PASS Summit 09? Have you attended any media conferences (I'm not going to relent on that point anymore - PASS is a B2B media organization for profit or not - another mistake made during the nom process). Could you put together a good marketing commutations strategy for PASS? Likely not, but that does not discount your ability in any way shape or form - you are also part of the community, but from a vast and diverse segment of it. My sense is you are probably among the worlds top Pro's in SQL's in addition to being a top notch developer (judging by your LI profile). Could I write a complex SQL based database.....no!

    So, I'm [grateful] for your email, glad for the feedback, but the biggest lesson learned is “how not” to communicate to a technical audience, how protective and inclusive the vocal minority at the PASS community is (totally fine), but how threatened (some) people are by change, new thinking. Totally not my intention to upheave the effort (someone suggested I may “cripple” the community which is just slightly [on the dramtic side] as the board is a team of people who must agree, work together – a team effort. Believe me, PASS needs money [and as a nominee that has a track record in driving and growing the "business']. IMO revenue is the key to help guide our community into the future or you can just call it BrentOzar.com or the SQL Blogosphere because it is fragmenting PASS’ revenue stream and there is simply vocal minority at PASS who have a stake in some shape or form. With a 578 voting constituency, the community could do well to vote more like the passionate community that was consistently portrayed as deeply connected. Engaged? That # 578 says a whole lot. 578 votes. Lets say the [voting constituency] could use an improvement and maybe that is [another issue the BOD must tackle].

    How big really is PASS [regardless of member registrations], how much do people really care about the B0D? 578? How can we improve that (my commitment is strong and endures), and how can we propel PASS into something that has lasting appeal, a destination resource hub, a dynamic community center? PASS must have lost a massive rev stream (a trade off for member names which is the currency of the web?) when membership became free so how do we plug that kind of economic erosion and keep the community engagement broader and more vibrant than ever? [what is the plan for PASS to grow revenue, give back and grow the community? Why is media representative employed to sell sponsorships and other media opps? To help the community, PASS in general, and maintain its vibrancy?]

    Last point, the fact that only 2 of the 3 voting nominees had the grace to respond to my concession email, thanking me, reaching out, and sharing their gratitude, tells me more is at play in the nomination objective of the current BOD.

    Why not open up to my SQL world – take a peak at the people who help drive SQL professional development and proliferation as I do yours? Why not evaluate it, and open up to new dialogue? How can we make this a more open, less inclusive community, and truly work to expand the benefits that SQL offers developers and IT pros alike around the world? Those are the questions that need to be addressed so the long term viability of PASS is a model that sustains and flourishes. That would be in my best interest (whether community wants to note or not) and my suspicion yours as well.

    With Sincerity and Respect,

    -Matt

    [PS - to the author below; we do share one thing in common; analysis. Whether it financial, business, market-oriented, much or my time is spent analyzing the business for future strategy and development.]

    __________________________

    Matt N. Morollo VP, Publishing
    1105 Enterprise Computing Group
    T: 508 532 1418 M: 508 294 8183
    http://www.RedmondMediaGroup.com

    The Best Microsoft News from Around the Web
    http://www.RedmondReport.com

    http://www.Twitter.com/MattMorollo

    ——————————————————————————–
    From:
    Sent: Thu 10/22/2009 1:12 PM
    To: Matt Morollo
    Subject: PASS Board Candidacy

    Matt,

    I’ve been following the thread about your candidacy for the PASS Board on Brent Ozar’s blog with interest, and I had a few thoughts that I wanted to share with you.

    First, one thing that gave me pause is that you talked at length about what your company has done, but very little about what you yourself had done. I’m impressed by your company’s activities, and I read your company’s publications regularly, but those don’t give me any insight about what you might do if elected.

    Second, you seemed to take offense at some of the comments. I agree that some comments may have stepped over the line. However, you also have to remember your audience: we analyze things for a living. Yes, we looked for faults, but not because you aren’t “a MVP or Rockstar blogger”. It’s who we are, and it’s what we do.

    Finally, some of your last posts mentioned that this was your community, too. You’re absolutely right – PASS is open to anyone, not just developers and DBAs. I lead a local PASS chapter, and I encourage anyone interested to attend and learn, regardless of whether they work directly with SQL Server or not, because there are things that we can all learn from each other. However, I got the impression from your responses that while you had watched the community for quite some time, you had never participated – never attended Summit, never attended a local user group meeting, never written for PASS, never participated on the forums. Your initial responses, both to Brent’s questions and to some of the initial comments, also seemed to indicate that you really didn’t understand how we, the community, see PASS. Even though media is a vital component of PASS, we see ourselves as more than just our publications, websites, conventions, or content. It all comes down to the people. I don’t think that the majority of us would object to a director that does not actively work with databases, but we do expect that those we elect would understand what we’re about. After all, we have in PASS a thriving organization that we can be proud of, and we’re very protective of that.

    I appreciate that you took so much time and effort to run for the Board. Speaking as someone who worked for a media company for ten years, I have no doubts that your insight into that industry would be valuable to PASS as we continue to grow, and I hope you consider running again.

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