But wait, this is different: it’s not their fault. They’re suing Promise Technology, makers of popular storage gear, for selling them bogus equipment. Bogus equipment? You mean, like hard drives that fail? That’s horrible! Who could expect something like that? Who could know about the dangers that lurk around every corner?
Carbonite’s web site warns, “You need to be aware that losing your most valuable files is a very real possibility. You need to take proper precautions.”
Who knew they were referring to their own services?
Don’t point and laugh and say it could never happen to you because you do your own backups in-house, because I’ve seen too many backup strategies fail for too many reasons. For the love of your own job, never mind your company’s revenue stream, take some time this week to:
- Automate your backup testing – build a set of T-SQL scripts to automatically restore your production databases onto another server. Restore a different server every day onto the same target testbed box.
- Test your backups manually – if you don’t have the time to script the tests, just go run a restore of your largest backup. Ideally, check the ones that hit tape, because those are the most risky.
- Check every server’s job logs – I’ve seen so many cases where backups stopped working on a SQL Server, and alerting had also long ago stopped alerting. These two failures are a 1-2 punch to the jaw of your career.
- Find your single points of failure – if you’re relying on a single cloud vendor for all of your data protection, that’s a risk. If you’re backing up straight to tape and you’ve only got one tape jukebox in-house, that’s a risk.
- Figure out who you’re going to sue – because hey, work is hard. If you can’t do it right, get rich trying.