When you’ve got database questions, you can get fast, free, friendly help. Here’s how to do it:
- Join Twitter. It’s completely free, and you don’t have to post boring stuff. Just use it for questions.
- Post your question in a tweet with the word #SQLHelp or #OracleHelp. People in the community have searches set up for these phrases, and they’ll respond.
- Watch for responses. On the right side of your http://Twitter.com page, you’ll see an @Username link. My username is @BrentO, so on the right side mine says @BrentO. Click on that link, and you’ll see the tweets sent to you.
- Respond back to them. Click on the Reply link under each tweet, and in your reply, include the #SQLhelp or #OracleHelp tag. That way everyone else will see your responses, which is helpful when you’re doing a lot of back-and-forth conversations to troubleshoot something.
- Close Twitter when you’re done. Don’t feel obligated to hang out in the community if it’s not your thing. Some folks just pop in to ask questions – and that’s completely okay.
If you’d like to learn more, here’s a few links:
- The Simple Twitter Book – my guide to getting started with Twitter.
- My SQL Server Twitter list – you can follow this list rather than following SQL Server people individually. It keeps your home page a little cleaner.
- SQLServerPedia’s Twitter list – a wiki page of SQL Server community people.
- @HillbillyToad – Jeff Smith, my counterpart in the Oracle part of Quest Software.