[Video] Office Hours 2018/3/28 (With Transcriptions)

This week, Erik and Richie discuss what to do first at a new job that never had a DBA before, basic vs advance DBA skills, tempdb files, downgrading SQL server versions, a database architecture issue, tools for monitoring SQL Server instances, other areas to focus on as a DBA besides HADR and query tuning, SQL Constant Care®, and database backups.

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Office Hours – 3-28-18


What should you do on your first day on the job?

Erik Darling: Let’s see, I’m going to try this name, but I’m not going to do well at it, Seybou – I like that you have B-O-U in your name; that’s Brent Ozar Unlimited – asks, “What should you do first when you start a new job at a company that never had a DBA before?” My man, backups, backups, backups, backups, backups, backups – make sure that the backups are in order before you do a damn other thing. If you don’t have those, like, it doesn’t matter if you’re checking for CHECKDB, checking for corruption, it doesn’t matter what else you’re doing in your life, if you don’t have those backups, you are missing the biggest piece of the DBA puzzle. What do you think, Richie?

Richie Rump: Oh no, that’s exactly right. So in fact, we don’t even do consulting gigs unless we have backups from the client. And we actually go in and check and make sure that they have valid backups for everything. And there’s been times where we’ve actually cancelled gigs because they haven’t had valid backups. So we’re practicing what we preach; that’s all I’m saying.

Erik Darling: Not even like, you know, the situation where it’s like, they’ve never taken a backup. It’s like, if their backups are like more than a week or ten days old, we’re still like, you have to take one like now because we don’t know what was in that – we don’t know what was going on the last time you did anything. I feel like a nerd now, everyone can see my EpiPen. I went to get my allergy shot yesterday and I have to bring this thing with me to get my allergy shot, or else they won’t give it to me because I might, I guess, die in the office.

Richie Rump: That kind of reminds me of the old bear skit form SNL, you know, that’s my fourth heart attack this week.

Erik Darling: That was a good one. That was, like, one of the last funny things SNL ever did.

Richie Rump: No, no, no they’ve been doing some pretty good stuff recently. I haven’t been watching it live but I’ve been watching it on digital and they – Bill Hayder was on this week and he broke like five times; it was great. He just kept breaking. He was like, “I’m not a cast member anymore. I don’t have to worry about my job. I’m going to go ahead and break.” Cracking up in the middle of his stuff.

Erik Darling: I don’t know, unless he’s trying to come back on SNL. But to get back to Seybou’s question a little bit, so after backups, of course, CHECKDB and making sure you have corruption checks running, after that, everything else is kind of less important as business priorities. So make sure you you’re meeting RPO and RTO goals, then after that, make sure you’re meeting whatever SLAs you have with customers, and then after that you can start focusing on stuff like performance, whether it’s query or index tuning.

Please, feel free – I mean, it’s free, give sp_Blitz a run. Head over to our first responder kit, go grab a recent copy of sp_Blitz, give it a run, see if there’s any surprises. Best way to do things, I think; it’s neatly packaged up for you.

Richie Rump: We have this new product that we’ve just been slowly rolling out called ConstantCare. And ConstantCare will actually go in and do all of that stuff for you. It will go in – send us the data every day and we’ll send you an email. Right now we’re once a week; eventually, it will be once a day and it will actually tell you, “Hey, this one backup didn’t run,” or it will tell you go do this or go do that. So that is an option and you don’t need to worry about running scripts or anything like that, you do one install and it does it all for you. So obviously, it’s something near and dear to my heart, because you’re my life, but yes, since we’re not getting the word out, I can now talk about it.

Erik Darling: Finally, like a think that you’ve been working on almost since you first started here and everyone’s just like, what the hell is Richie doing? Well, now we know.

Richie Rump: What is he doing?

Erik Darling: Just Paste The Plan, really? That’s it?

Richie Rump: I know, and he hasn’t done anything in like a year, what’s up with that?

Erik Darling: And it barely works – just kidding, it works fine.


What separates a junior vs senior DBA?

Erik Darling: Anyway, let’s see, “I’m currently a BI developer but I’m interested in becoming a DBA as a future goal. What aspects of DBA do you consider basic versus advanced, i.e. DBA versus senior DBA? For example, would you put replication HADR in the basic or advanced group?” Well, there’s a basic and advanced level of knowledge with anything, so what I would do is forget about replication immediately. Don’t pursue that. it’s really not the future – it’s not an HADR feature, for one and it’s not really the direction that anyone’s going to be heading in if they need HADR. As SQL Server progresses and Availability Groups, and now basic Availability Groups on Standard Edition get, you know, more robust and less brittle, that is going to be the pretty obvious, you know, the HADR solution for just about everyone moving forward.

But like I said, there’s a basic and advanced level of knowledge with anything, you know. Knowing how to create an index is a whole lot different from knowing how to tune an index. The same thing goes for query writing, you know, and knowing how to write a query is a lot different form knowing how to tune a query. So it really depends where you see yourself as a DBA.

The days of the Swiss Army Knife DBA are slowly drying up. If you want to really be senior at anything, you have to specialize, like a son of a gun, and you have to get really good at something. There are just simply too many products, too many features and too many quirks and too many other things for someone to really have a senior level of knowledge across the board. I’m sure there are some people who can get that, but they’re people who have had those building blocks for years now. Like if you take someone like Bob Ward, who will be able to troubleshoot an Availability Group, tune a query, figure out indexes, you know, run a debugger, do stuff in extended events. There’s obviously the renaissance men out there who can do all that, but one of my absolute heroes in the world, Paul White, probably knows little about Availability Groups but knows the optimizer intimate.

So if you want to be a senior DBA, you have to specialize, you have to figure out what you’re passionate about as a DBA. If it’s the HADR stuff then you have your direction there. If it’s the query and index tuning then that’s your direction for that.

Richie Rump: Yeah, and now, since this is a future goal and you’re looking into becoming a DBA, then you still need to understand the concepts so you could actually talk intelligently about them. So if you’re going for a job and you’re not focusing on replication but they’re doing replication, you at least want to have a conversation about that and understand why replication isn’t the future and why this other technology is. So, you know, don’t avoid it but don’t go in depth if it doesn’t interest you.

Erik Darling: Obviously, you know, DBAs need a certain level of knowledge about little things, even if they’re not going to specialize in it. Like, if you’re going to call yourself a DBA, you should at least know how to take a backup and do a restore without Googling too much. But, you know, if that’s not your primary goal as a DBA – if your goal is not the backup and restore infrastructure person then obviously you don’t need to know every single in and out about buffer counts and max transfer sizes and all that other stuff. So really pick the route that you want to take as a DBA, or, you know, it seems like a pretty solid decision as a BI developer now. Take your time in figuring out what you really like about the DBA role and then pursue that in a seniorly way, I guess. I don’t know how else to say that.

Richie Rump: No, I think it’s good.


Do I need more than one TempDB data file?

Erik Darling: Good, I got passing grades from Richie so I’m ready to ask the next one. Steve Malcolm, who we’ve been talking to via email, is still confused about tempdb files. Yes, Steve, you need your NDF files, those are secondary data files. Since this is tempdb, you’re going to want to have more than one data file.

Steve asks – Steve sends through an email yesterday to us asking why he had multiple tempdb log files, but it turned out – we’ll get to it in a second, but it turned out that they were both data files. Now, with 2016 and 2017 SQL Server setups, something that’s changed from prior versions of SQL Server, which used to just give you the one tempdb file, is during the setup process there’s a screen that comes up that looks at how many CPUs you have in your system and it gives you one tempdb file per core up to, I think, like eight, then it stops there.

Then the bottom line of that is, like, the link I sent you over about configuring tempdb yesterday, configuring multiple data files on tempdb is generally a wise thing to do. SQL Server can use those files in a parallel manner, it can write to a whole bunch of them at once, which can reduce contention and all sorts of other stuff if you have a busy tempdb. The nice thing about 2016 and 2017 is they made the behavior of trace flags 1117 and 1118 the standard; that’s the default behavior now so you don’t have to turn those on anymore. No, you don’t. Alright, let me catch my breath for a second here.

Richie Rump: I don’t know whatever you just said, it sounded good to me, but, you know, again, I’m not [crosstalk] that that guy is… But then again, I couldn’t get, you know, you to deploy a serverless application either, so.

Erik Darling: No, no and then, you know, that’s the wonderful thing is that Brent can find people who can do the little bibs and bobs of exactly what he needs. He has you if he needs to do some crazy serverless development task that I would have no hope of ever getting past, like, figuring out what to do for step one on. He has me and Tara for the consulting and the DBA type stuff. He’s got things pretty solid; at least I hope he does, anyway. If he doesn’t, I don’t know…

Richie Rump: What do we need Brent for? I think a lot of things, actually.

Erik Darling: He’s like dad; we bring him along because he buys stuff, right.

Richie Rump: Yeah, yeah that’s right, yeah.

Erik Darling: Pays for the movie tickets – he’s a nice guy. He’s fun – he’s fun.


I need to downgrade Enterprise to Standard…

Erik Darling: Let’s see – oh boy, Doug says, “I have a situation…” Not our old Doug. “I have a situation where I need to downgrade SQL 2016 Enterprise to Standard. If I maintain copies of master, model and MSDB and after uninstalling…” Oh boy, jeez. You know, I’ve never had to go through that process. I would highly, strongly, firmly suggest that you try that somewhere because I don’t even know that you would be able to use those copies.

Richie Rump: But it’s the same version, it’s just different editions. I would – yeah, definitely test it out. I’m thinking it probably would work. I don’t know.

Erik Darling: I would want to test that out. I would be concerned about all sorts of things with that. I wouldn’t want to rely on that for a downgrade.

Richie Rump: The first thing that came to mind is that you would just move all your objects over, SSIS or something, you would move the data. But it’s the same version, just different editions, so maybe…

Erik Darling: Maybe, but here’s what I would want to do instead. I would want to side-install. I wouldn’t want to uninstall the first one completely. I would want to side-install Standard edition. And this is actually – a good use for PowerShell is the dbatools.io people have written all sorts of command lets to like copy settings and stuff from one server to another. It’s not quite desired state configuration, but it’s a good – like, you know, if you need to like migrate a bunch of stuff over all at once, it might be a good option. There are a whole bunch of command lets over there that can do that and other cool things.

So head over to dbatools.io, side-install Standard Edition and then script out whatever stuff you want to move over to there. I wouldn’t rely on the uninstall-reinstall and like either have SQL 2016 pick up on the new files or try to like restore stuff over. That just sounds like a nightmare to me. If you do that, you have absolutely no back-out clause. You are stuck. You are hosed with whatever setup you get yourself into. If you do the side install and you just script out the stuff that you need to move over, I think that puts you in a much safer place, even if you have to…

Richie Rump: And if this is a virtual machine, then just spin up a new virtual machine and just do it that way. But wow, good luck because that sounds like a rough one.

Erik Darling: Yeah, that’s not fun at all; the stuff that does not make me want to have a real job ever again.


Erik Darling: Alright, Pablo asks an interesting architectural question. “I have a view that gets three billion rows to make queries there.” I don’t know what that means exactly. “Those rows are across 40 plus databases making unions. Is this structure okay? May I have less databases or just one to avoid the unions?” This is generally the kind of thing that one would want to avoid.

Richie Rump: Yeah, we’d consider that not a best practice.

Erik Darling: Yeah, it’s a little bit more than one could diagnose without looking at things, you know, in a 30-minute free webcast, but generally that’s not a design pattern that we would want to put folks into. If you’re doing like the one database per client thing, I’m totally on board with that. I think that’s a much better pattern than the giant database teaming with everybody even if they’re separated by schema or whatever other crazy things. I think that’s a much smarter way to do things.

If you really need to query data across all the databases, perhaps like a database that you pull data from rather than having to execute queries across all of them at once would make more sense. Like, you could have just a data-dump database and you could have SSIS just move stuff in incrementally during the course of whatever day or period you need. Then again, if what you have written isn’t slow or just not causing any problems, don’t change a thing until it causes problems.

Richie Rump: Yeah, when I think about joining three billion rows in a union…

Erik Darling: That might slow things down.

Richie Rump: yeah, I don’t know what you’re trying to do, but trying to do that with a view would give me the caution to say, wait, what are we trying to do, for one, and is there a better way of doing it than in a view? Maybe there’s a different way we could go about this. I’m assuming that because you have 40 different databases, it’s the same database but all for different customers and those are tough architectures, especially when you’re trying to join them all together and do data off of them.

Typically, you want to put them all into one database, but there’s different solutions for different things that you’re trying to do. So three billion rows in all different database and trying to get them synced together and all that, that’s tough as well – so that’s a tough one but yeah, it all depends on what you’re trying to do and what data you’re trying to [inaudible] from and what information.


What do you use to monitor SQL Server?

Erik Darling: Cool, alright, Sree asks a question. And I swear to god, this is a question, not a plant so that we can talk about ConstantCare again. It is in the transcript. I’m looking at it right now. My name is not Sree and as far as I know, neither is Richie’s. “What kind of monitoring tools do you use to monitor SQL Server instances. Do you have any thoughts on the Grafana Dashboard and alerting?” Well, no I don’t and it’s not because I think it’s bad, it’s just because I’ve never used it or seen it. I don’t really know.

So Brent’s been posting some great posts, Brent, lately about our pseudo monitoring tool. But like he says, it’s more of a mentoring tool. So you have, you know, a good set of vendors out there; SentryOne, Quest Spotlight, people like that who have a cool monitoring tool with a good dashboard that gives you pretty similar metrics across a whole bunch of different areas in SQL Server. But the direction we went is a little bit different because with any monitoring tool, you need to A – figure out how to use the monitoring tool, figure out how to dig into it deeper and then learn how to solve the problems that are causing the monitoring tool to show you to these things.

The direction we’re going with it is, like Brent calls it, a mentoring tool. So what we’re going to do is we’re going to get all the data that a monitoring tool would, we’re going to analyze it, we’re going to do that work for you and then we’re going to send you an email that tells you which buttons to push and which things to do to try to solve those problems. So it’s a little bit different take on monitoring. There’s no dashboard involved. There is no – you don’t get to, you know, look at uptime, downtime, green lights, red lights, you know, charts and graphs and all that stuff. But you also don’t have to learn how to read all those charts and graphs and do all the work behind the scenes.

Richie Rump: Yeah, some of those metrics always made my eyes just cross. Oh, it’s red, is that bad? Is that really a problem? Having all those wait stats, is that a problem? What does that actually do? And then you have to figure out, okay, well what does it actually do? And then you have to do more investigation – is that actually a problem for our server?

Erik Darling: A lot of monitoring tools will just show you whatever is high. So it’s like, if some completely meaningless metric just happens to spike up, like buffer cache hit ratio or like, I don’t know, what’s another weird one? I don’t know, stuff like that. Stuff just pops up and it’s like, oh my god, freak-out. And you’re like, what does that mean? And you’re like, I don’t know, is it bad? How many page lets do I have? I don’t know, what’s going on? You just get so confused staring at all these different numbers that are just changing all the time and you have no idea if they’re good, bad or ugly.

Richie Rump: Yeah, and you know, maybe you had all these extremely high page splits and, oh my gosh, we have a problem, and yet you did a huge load into the database the day before and now you’re like, oh I’ve got a problem. Oh, but wait, there was a load that went in…

Erik Darling: Fun fact, SQL Server counts new page creations as a page split; ha-ha. No one’s looking into that. You insert a million rows, it’s like, oh no, I have a million page splits, dear god, what am I going to do? Funny…


What areas should a DBA focus on?

Erik Darling: Chris asks kind of an interesting question, “What are other areas to focus on as a DBA beside HADR and query tuning?” Well, I guess dev ops might be a thing.

Richie Rump: Starting to.

Erik Darling: I know thankfully little about dev ops so far, so I’ll let Richie expand on that one a little bit.

Richie Rump: Oh thanks, sir, so much. I’ve worked on a couple of dev ops teams. Essentially, it’s the idea of…

Erik Darling: Are you a script-master?

Richie Rump: I am a certified script-master, oddly enough. I have my Agile certification, which means I could read, kind of. It was the dumbest test ever. It was like, the answers were in the questions and it’s like, you think some Microsoft tests are bad, woo, certified script master was even worse. But essentially, it’s the idea of you’re merging your development and your operations together. So as opposed to throwing things over a wall and letting the DBAs handle it, the DBA works very closely with his own team, or is usually on the development team and they kind of work together for these things.

So your dev ops would be, kind of, a merge of a database developer and a DBA kind of into one bundle. They typically would know lots of scripting languages and, kind of, handle things together. They do things like dashboards and monitoring and make sure everybody understands the state of the system and things like that. So yeah, I mean, it’s an option of a way to go. Someone like myself, I could be considered a database developer. I consider myself a data-veloper; you have to pay me if you want to use that. but essentially…

Erik Darling: Copyright it.

Richie Rump: Exactly, so I use [crosstalk]… But essentially, I stand in the middle between the development team and the data team and I make sure all that stuff in the middle kind of goes very fast, whether it’s using ORMs or software or whatever that is. So I kind of have to do both the software and the development side. Not a lot of us guys around, so, I hear it’s a growth industry. You may want to look into that.

Erik Darling: Yeah, software is a big thing apparently; I never would have noticed.

Richie Rump: You know, not a lot of us software developers have opinions. I need you to know that. we’re really easy-going guys. Oh, you like that? Oh, I like Visual Basic, isn’t that great?

Erik Darling: Yeah, let’s high-five and hug and let’s like talk about it civilly over lunch. Let’s not talk about, like, the weird version to version issues that we have.

Richie Rump: yeah, let’s meet on Stack Overflow. I’ve got nothing but great things to say about your question.

Erik Darling: Yeah, it’ll be fun. I love the way you handle nulls. How fast can you serialize that array? I don’t know…


Do I need ConstantCare if I have a monitoring app?

Erik Darling: Alright, Daryl asks a sort of follow up question to the monitoring thing. He says, “I already have a monitoring service 24/7. What would be the point of ConstantCare? Would I want to keep my 24/7 service?” It’s not a replacement for a 24/7 service. This is something that collects data once a day, but right now it checks in with you once a week. Like Richie said, it will eventually move to once a day, where we look at your server, we try to see what’s good, bad, and ugly about your server and we send you an email so you know – and like, we teach your – we have like training videos and stuff so, like, we send you an email. We say, hey, this is what we saw on your server, these are the things going on, these are the things we think you should fix. Here’s how to fix it with, like, you know, links to training videos, blah, blah, blah; stuff like that. So it’s not a replacement for a 24/7 service. It’s going to give you, like, up, down, servers on fire type stuff. What it is, is it’s going to take a look at a server over time and figure out if it’s doing better or worse and how you can make it do better.

Richie Rump: Yeah, I like the way he put it as, it’s a mentoring tool. And some of the feedback we’ve gotten from some people, it’s like, I’m a solo DBA and it’s like I have a co-worker sitting next to me, you know, so I can kind of throw ideas off of because you have a certain level of access to us as well through the service. It’s new, it’s different. I would suggest reading the post that Brent is putting on the site every Monday. I think there’s three of them out already. I’ve been way deep in the code, so even when I read some of that stuff, it’s like, oh okay, yeah that’s right, and I’ve been working on it for a year. So if you want to talk more about this service and development and what it takes and all that stuff then I’m your guy. But if you want to know about what it can do for you and things like that, those posts are phenomenal.

Erik Darling: There’s a whole bunch of new ones coming out.

Richie Rump: Every Monday, I think, they’re going to be dropping, right.

Erik Darling: yeah, for a wile anyway.


If I need to shrink my database…

Erik Darling: So we’re going to finish up, Tom asks, “Is it okay to do a Full Backup then switch the database to recovery mode simple…” You’re lucky Tara’s not here to hear you say recovery mode, “Run DBCC SHRINKFILE and then switch the recovery model back to full?” bad news, you won’t be in full recover model again until you take a full backup after you switch it back to full, so I don’t know. Don’t shrink your databases, just please stop doing it. It’s a bad idea. It’s not a good idea. Like, since 2009 it’s been a known bad idea. Don’t so it anymore. Please stop.


Can I use SETUP to change editions?

Richie Rump: Actually, before we drop, Stephanie had a suggestion saying that, “Setup.EXE has an option to downgrade editions,” which I did not know.

Erik Darling: I’ve never seen that either. Congratulations Stephanie.

Richie Rump: So maybe it’s as easy as just running setup.EXE again and just say downgrade this sucker.

Erik Darling: There you go. Ooh, but that would be interesting if they’re using Enterprise features. So if you were using TDE, you wouldn’t be able to downgrade.

Richie Rump: Yeah, TDE or – well, I guess now even if they’re using partitions, but that’s free now too, right?

Erik Darling: SP1, yeah, 2016 SP1. But there’s a whole bunch of stuff that’s still not, like, available to everyone. Alright, well we should go now; get back to work. Richie has cloud stuff to do. I think I have other things to do too, so…

Richie Rump: I’ve got database tuning.

Erik Darling: Wahoo, you do more of that than I do these days.

Richie Rump: Yeah, it’s all the bad code that I’ve written.

Erik Darling: Ah well, someone’s got to write it. Alright folks, thanks for showing up. We will see you next week; goodbye.

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