I used to have red-eared slider turtles, and I’ve got a few web pages about how to take care of them. Every now and then, I get a comment like this:
My turtle is bleeding and he hasn’t eaten in a week. Should I be concerned?
Uh, hello. If the turtle was your son, would you be worried? (Maybe the answer is no, in which case I’d be worried.) Obviously, if somebody’s health is involved and there’s something seriously wrong, your first reaction should be to call a doctor, not post a question on a web site. I’m glad you think of me as so gosh-darned helpful, but I am not a doctor, although I play one on TV.
Similarly, I see questions on web forums asking things like:
My server is down and every time it boots, I get a blue screen. What should I do?
Uh, hello. Pick up the phone and call Microsoft for support. Don’t get me wrong, you can get some fantastic free support on the internet, but if your production server is down, isn’t it worth the cost to open a support ticket with Microsoft? Be up front with your boss, explain how much the support call costs, and ask if it’s worth the money. If your boss decides it’s not worth the cost, then you can feel comfortable sitting around hitting refresh while waiting for someone to answer your plea for help.
Otherwise, as long as you’re hitting F5 on your forum of choice, you should open another tab and start looking for another job.