So you’re tired of craptastic plastic, and you’re noticing more and more Windows people toting around shiny metal computers? Here’s what you need to know.

Running Windows On Your Mac

If you’re reading this, you probably make a living working with Windows software, and you’re worried about how it’ll work.  Let’s get that out of the way right here and now with a quick demo video of VMware Fusion:

There’s two products available to help you run Windows in a window, VMware Fusion and Parallels Desktop. As of mid-2010, Parallels is said to run faster.  They both work better than you’d expect – you can drag & drop files between OS’s, make the OS boundary disappear altogether, and launch apps across OS’s.

For years, virtualization got a bad rap because it was slower, but today that’s just not the case.  Today, I prefer doing my development and research work in virtual machines because:

• Bad apps don’t take me down altogether – I deal with a lot of beta and third party software that just isn’t as reliable as it should be.  Now if I have to reboot the guest to install or fix something, I can keep working in email while the guest reboots.
• It’s easy to deploy a new guest – when I want to play with a new 3rd party tool, I simply copy an existing virtual machine and install the app in the new copy.  If the app leaves a trail of garbage in SQL Server, it doesn’t bother me, because I delete the VM when I’m done testing.
• It’s easy to work with old versions of SQL – I’ve got separate VMs with SQL Server 2000, 2005, 2008, and 2008 R2 so that I can test code and take screenshots.  If I need to test how something works between the two, like log shipping or mirroring, I can just boot up both VMs.
• It’s easy to freeze VMs for demos – Some of my demos involve a SQL Server being set up a certain way, but during my demos, I have a tendency to go offtopic and change things.  Now, if I trash a demo VM during a presentation, I can just restore that one VM’s file from backup.  (More on OS X’s cool backups in a minute.)
• x64 guests work like a champ – if you need to demo 64-bit VMs, virtualization on the Mac is way, way easier than hassling with running Windows Server 2008 on your desktop.

So now that we’re a little more comfortable with running Windows in a window, let’s talk about the hardware we’re going to buy.

The Reality Distortion Field

People say Steve Jobs is so charismatic that he produces a Reality Distortion Field.  When he unveils things, people ooh and ahh and open their wallets.  Some of the things he unveils are truly worth the higher amounts on the price tag, and some of them aren’t.  Thankfully, right now (mid-2010) is a good time to buy the machines I’m recommending because they’ve had fairly recent hardware refreshes, and I don’t think newer/better/faster ones are coming in the next 4-5 months.

The stickers are optional.

This post isn’t about whether or not Apple products are overpriced, and I’m not going to discuss value here.  This is strictly focused on what you should buy and what you should skip.

How to Pick Your First Mac

For your first Mac, there’s only two models I’d recommend.  If your computer never leaves the desk, get a Mac Mini.  It’s a tiny sub-$1000 computing appliance that performs well, is nearly silent, and works with your existing keyboard, monitor, and mouse.  The only thing I dislike about this little guy is that he maxes out at 8GB of memory, and I’d like my desktops to have more.  Apple does sell a higher-powered desktop, the Mac Pro, but the cost is astronomical.

If you travel every now and then, and you’re used to using a laptop hooked up to an external monitor, I recommend the Macbook Pro with the 13″ display.  At $1,199, it’s an absolute steal – at least, in Mac terms.

I would avoid buying a Macbook Air, a Mac Pro, or an iMac for your first Mac.  I like these machines for specialized purposes, but not as entry-level machines.

Where to Buy Your Mac

Everything about the Mac experience is different – starting with the shopping.  Apple sets their prices the same across all retailers, but during promotions, retailers can throw in extras like an iPod or a case.  Forget price shopping – shop for add-ons.  Don’t choose stores based on service, either, because your service is handled by the Apple Store.

If you live near an Apple Store, you owe it to yourself to visit.  They’re a completely different shopping experience.  For the most part, employees know what they’re talking about, there’s zero pressure, and they really seem to care.  Spend five minutes talking to a big-box-store employee, then spend five minutes talking to an Apple Store employee, and you’ll appreciate the difference.

No matter where you buy your Mac, you can walk into an Apple Store with it and get help and warranty service.  Make an appointment online for the Genius Bar, Apple’s equivalent of a help desk, and show up with your computer on time.  Expect to wait – it’s pretty much like the doctor’s office.  (Another nice thing about the Mac Mini and the laptops is that you can just carry them right into the store – not easily doable with the iMac or Mac Pro, since those weigh more.)  A Genius will call your name, hook up your computer right there, and work with you to find out what’s going on.

The downside of buying a Mac through any retail store, Apple or otherwise, is that you can’t configure the hardware.  If you want more memory or more storage, you have to buy it online.  Normally I’m anal retentive about exactly how my hardware is configured, but it’s easy to add memory later, and Apple’s memory tends to be overpriced.  Therefore, for your first Mac, I’d recommend visiting an Apple Store to compare and contrast the different models and sizes.

What To Buy With Your Mac

Max out the memory – if you’re reading this, you’re probably a geek who uses Windows, and you’re going to want to run virtual machines.  Macs can dual-boot into Windows, or they can run Windows in a Window.  Either way, the more memory you’ve got, the better.  I get my Mac memory from Crucial, a huge memory company that’s been highly reliable for me.  There’s cheaper places to get memory, and I haven’t had as good of luck with those.  To learn how to replace your Mac’s memory, check out the repair guides at IFixIt.com.

Any big USB hard drive – Apple’s Time Machine is the coolest backup software on the planet, and it’s built right into OS X, the operating system for Macs.  Simply plug in any USB hard drive, and OS X will ask you if you’d like to use it for your backups.  Time Machine manages when the backups happen, and automatically keeps as much history as it possibly can given the hard drive size.  Apple also sells a wireless router called a Time Capsule that has a built-in hard drive.  It’s overpriced, but it’s brain-dead-simple.  If you don’t need a router, though, any USB hard drive will do.  Here’s what Time Machine looks like:

Even better, when it’s time to upgrade to a new Mac, just plug in your Time Machine disk.  OS X will bring over your settings, documents, and get this – your applications too.  Eat your heart out, Windows users.

Apple Magic Mouse – the entire surface of this mouse is a touchpad.  Once you use it, you won’t understand why other mice are so big, ugly, and awkward.  Power users, check out MagicPrefs to do all kinds of tasks without taking your hand off the mouse.

One to One – for $99 for one year, you can have as much personal time as you want with Mac experts at the Apple Store.  They help you get set up, teach you how to use Apple software like iMovie and iPhoto, and give you access to tutorial videos.  If you’re buying a Mac for a non-geek relative who lives near an Apple Store, One to One is the best tech support you could ever get.  I make my friends and family buy this, because it helps ‘em get up to speed without calling me every weekend.

AppleCare – this is Apple’s extended warranty.  I get this because life happens.  Unlike some big-box-store programs, though, this doesn’t cover accidental damage like dropped laptops.

Things to avoid – MobileMe synchronizes files, emails, and appointments across multiple Macs, iPhones, and iPads.  I haven’t had good luck with it, and there’s better free tools out there.

Settings to Change

If you’re coming from a Windows world, some of the default Mac settings won’t make sense.  Click on the Apple at the top left of the screen, click System Preferences, and make a few tweaks to make your life easier.

Go into Expose & Spaces.  Whenever you move your mouse into a corner of the screen, Expose makes things happen automatically.  Mine are set like this:

• Top Left – Application Windows (shows all windows from the one app you’re using now, so if you’ve got several Word docs open, you just see those)
• Top Right – All Windows
• Bottom Left – Start Screen Saver
• Bottom Right – Dashboard

Then click the Show All button at the top, and you’ll be back to the main System Preferences window.  Click Displays, then click Arrangement.  You don’t have to change anything here, but if you ever do presentations with your Mac, you’ll want to remember this screen.  The box “Mirror Displays” is checked by default when you plug in a projector, and you need to uncheck that if you want to use PowerPoint’s presenter display on your Mac.  (You do.  It’s fabulous.)

Click Show All again, and click Keyboard, Keyboard Shortcuts.  At the bottom, change the Full Keyboard Access to say “All controls.”  Otherwise, when you tab through a menu, it’ll skip some controls.

Click Show All, then Trackpad.  Enable “Tap trackpad using two fingers for secondary click,” and that’ll give you the equivalent of a right-click on the touchpad just by using two fingers instead of one.  Us Windows folks love right-clicking.

The Built-In Applications from Apple

OS X includes a few applications that have some features you might not expect, and some you might want to avoid.

Mail and iCal – does what it says on the box, but frankly, it can’t hold a candle to the Exchange/Outlook combo in any category except speed.  It loads blazing fast, searches fast, and lets you down fast.  The calendar integration sucks, you can’t see your coworkers’ free/busy time, and address lookups aren’t all that good.  If you don’t use Exchange as a mail server, though, you’ll be satisfied with Mail.

iPhoto – plug in your camera, and the Mac vacuums your photo into this slick tool.  It automatically recognizes faces once you’ve named ‘em the first time, recognizes places if your photos have geotags (like the ones embedded into iPhone photos), and can even upload your photos to Flickr or Facebook.  That last one doesn’t work too well in my opinion – I just want my entire photo library synced with Flickr or Facebook, but that’s not an option.  You have to specify which events you want uploaded.

DMGs – this isn’t an application per se, but DMG files are Disk iMaGes: packaged files that contain an equivalent of a filesystem, like an ISO file.  This is how Mac software makers distribute their stuff.  Double-click on the DMG, and your computer suddenly has another disk attached.  The software is on the disk.  Mac applications are different, too – they’re often just the one “file”.  Drag that file into your Applications folder, and presto, it’s installed.  Tired of it?  Just delete it.  Some vendors still distribute installers – particularly tools that need system integration or tools that install their own automatic updaters.  Here’s how DMGs work:

Quick Look – in Finder (the equivalent of Explorer), hit the space bar and you can preview any file.  Preview is such a lame word, too, because this thing is a monster – it instantaneously loads Excel files (complete with tabs), huge PDFs, movies, you name it.

iChat, iMovie, iDVD, iWeb – iDon’tUseThese, and iHaveNoIdeaIfThey’reAnyGood.  Well, not iChat – I do indeed chat, but I don’t bother with iChat because it only works with AOL and MobileMe users.

Applications That Just Work

Many of the tools you already use every day work fine on the Mac, including:

• Firefox – and every plugin I’ve ever used
• Microsoft Office – you can open anybody’s Word, Excel, PowerPoint, and Publisher files, but Access and PowerPivot users are out of luck.  You’ll need to run a Windows virtual machine for those – more on that below.  If you work for a big company that has a software agreement with Microsoft, go to your sysadmins and say, “Go to TechNet and download me a copy of Microsoft Office for the Mac.  Our Enterprise Agreement includes home use rights, and I just bought a Mac.  You can download the bits right now without paying anything.  Kthxbai.”  That Enterprise Agreement stuff may not be correct for your company, but just mentioning all these keywords makes it likely that they’ll take you seriously and go find out.
• TweetDeck – my favorite Twitter app, but then again every Adobe Air app works fine on the Mac
• iTunes – love it or hate it, if you’ve got an iPod or iPhone, you’re already used to this.  The good news is that it’s way faster on Macs than Windows.
• Remote Desktop – you can use Microsoft’s client, or CoRD.  I use Microsoft’s.
• Skype – and if you’re a serious video chatter, you might like the seamless FireWire camcorder integration.  I use a Canon ZR960 camcorder for my instant messaging & webcasts because the quality’s so much better than typical USB webcams.
• Dropbox and LiveMesh – if you’re into the whole file-sync-in-the-cloud thing.
• WebEx – you can create and host meetings complete with audio & video.  Microsoft LiveMeeting, not so much.

Applications to Download First

Once you’ve taken the plunge, you’ll want to install software.  Here’s the software I use most often:

Edit files with Textmate – elegant text editor that hides all of its functionality in hotkeys and slideout menus.  Comes with all kinds of syntax highlighting and code formatting bundles that await your discovery and mastery.

Capture images with Skitch (free) – insanely easy-to-use image capture and markup tool.  Grab quick screenshots for blog posts, mark them up, and drag them wherever you need them without ever saving them.  Here’s how it works:

Burn DVDs with Disco – if you work with Windows machines a lot, you probably need to burn CDs and DVDs from ISO files. Disco does that really well, and has brain-dead-simple usability.  I demonstrated it in the DMG video earlier in the post.

Note: Textmate, Skitch, and Disco all have wildly different user interfaces.  There’s no standard UI in the Mac world, but what I’ve found is that the very best applications have user interfaces that are perfect for the task at hand.  After using TextMate and Disco, every other editor and burner seems bloated and stupid.  After using Skitch, I can’t understand why every other screen capture utility makes me hit File, Save As.  Just let me drag the image where I want it, and handle everything for me.

Dropbox – sync your files through the cloud.  Dropbox installs as a service and creates a Dropbox folder in your home directory.  Anything you save in there is automatically uploaded to the cloud, and you can access it on any of your Dropbox-equipped devices – Windows, Mac, iPhone, iPad, Android, Linux, etc.  You get 2GB of storage for free, and you can pay for more.  Some apps are Dropbox-enabled, so they know how to access files through it natively.  For example, the iPhone/iPad text editor Elements just creates an Elements folder in your dropbox, thereby giving you a text editor that always has access to all the same files, anywhere.  I don’t try to sync all my files – just docs for things I’m actively working on, plus my most frequently used presentations.

Cyberduck – FTP client that also handles Amazon S3, WebDAV, Google Docs, and more.

Flip4Mac WMV Player (free) – you know how you used to hate Quicktime movies whenever they popped up on your Windows machine? Yeah, about that – now you’re going to hate WMV movies. The free Flip4Mac WMV Player at least plays ‘em, but they suck just like Quicktime movies suck on Windows machines.

Pro Tools to Get Later

Use strong passwords with 1Password – this app creates a toolbar button in your web browser, generates strong passwords for you, saves them, and synchronizes them across your Macs, iPhones, iPads, and even Windows machines.  I love having a different strong password for every web site, plus having access to all of them everywhere.  It’s not cheap, but the usability blows the doors off open source competitor Keepass.

Rate your music easier with I Love Stars – puts a little display in your tray, and you can rate music quickly.  I leave iTunes running with music all day long, and when it plays a song I love, I like to rate it.  I have a separate automatic playlist for highly rated music.

Record desktop movies with ScreenFlow – if you want to record tutorial videos showing how to do something like the one I did above, you can’t do it easier than with ScreenFlow.  Camtasia also has a Mac version.  Either way, host your videos at Vimeo, which allows you to upload high definition videos.

No matter what laptop you use, get a hybrid drive – Seagate has hybrid hard drives now with 4GB solid state flash memory built in.  They use the memory to cache your most frequently used files so you get solid state speed on those.  Anandtech’s review summed it up by saying, “Seagate’s Momentus XT should become the standard hard drive in any notebook shipped.”  I noticed faster boot times, faster application launch times, and the whole machine felt zippier.  You can buy the 500GB drive under $150 at NewEgg or buy it at Amazon.

Who Would Go Through All This?

The easiest way to answer this is by naming some of the Microsoft SQL Server MVPs who’ve made the switch:

• Aaron Bertrand (Blog – @AaronBertrand) – who wrote about his experience in Using Mac in a Windows World.
• Jeremiah Peschka (Blog – @Peschkaj)
• Joe Webb (Blog – @JoeWebb) – who wrote about his switch in Hello, I’m a Mac.
• Mark Wilson (Blog – @MarkWilsonIT)
• Tom LaRock (Blog – @SQLRockstar) – uses an iMac at home.
• Me!

If you’ve got questions about what the switching experience is like, feel free to ask in the comments.

Brent Ozar

Brent specializes in performance tuning for SQL Server, VMware, and storage. He's one of the very few Microsoft Certified Masters of SQL Server, a published author, and a Microsoft MVP. He likes travel, Jeeps, Apple gear, jokes, and writing about himself in the third person. Read more and contact Brent.

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I need a backup presentation device when I travel. During my epic European trip failure, my laptop failed in Copenhagen, and all kinds of hell broke loose. I decided I’d always travel with a second device that could do PowerPoint presentations. For a while, I used a netbook, but I hated carrying fifteen pounds of gear on my shoulder through the airport.

I bought an iPad because:

• It has VGA output (albeit through a crappy dongle)
• It can do PowerPoint presentations
• It’s really light (1.5 pounds)
• It has a tiny charger (and can be charged via USB)

There’s plenty of places on the web where you can read volumes of well-written stuff about the iPad (Anandtech – Engadget), so I’ll just focus on the drawbacks that trouble me the most.

The Virtual Keyboard Sucks

I love my iPhone’s onscreen keyboard. I can type on that thing like nobody’s business, and sometimes I even do it without looking. I can’t call it touch-typing, since there’s no feel of keys, heh.

In theory, the iPad onscreen keyboard should be even better. It’s bigger, and in landscape mode, I should be able to set my hands down and sorta-touch-type. My hands fit great – here’s my right hand with my index finger on the J key, just like a real full-sized keyboard:

iPad Touch Typing

Looks great, right? Well, not so much. To figure out the problem, you have to compare the iPad keyboard with a real keyboard and see what my fingers are actually hovering over:

iPad Keyboard Differences

On a real keyboard, your four right fingers hover over J, K, L, and ;. On the iPad keyboard, they hover over J, K, L, and the return key. That one little difference, coupled with the keyboard size and lack of tactile feedback, means this is a really bad replacement for a real keyboard. Apple makes an iPad keyboard dock, but if I have to carry that around, I’m right back up to netbook territory.

On an iPhone, I just changed my method of typing altogether – I either use one thumb or two thumbs, depending on how fast I want to type. When the iPad is in landscape mode, two-thumb typing is impossible – the keyboard is just too darned wide. In portrait mode, it’s somewhat more doable for me, but I have pretty big hands. I’ve seen Erika try to type with it, and it just doesn’t work.

The Lack of Multitasking Sucks

The iPad is almost the perfect thing to carry around at conferences. The ten-hour battery life would let me take notes all day while responding to tweets and emails, and I wouldn’t have to drag a power adapter around or look for power outlets to recharge.  The form factor on this thing is great for a meeting/conference device.

Except that there’s no multitasking.  I could either take notes OR do Twitter OR do email.

The upcoming OS v4 upgrade will add multitasking (and support for Bluetooth keyboards, yay!), but it’s not coming out for the iPad until the fall. I’m crossing my fingers in the hope that the iPad will be the only thing I have to carry at the PASS Summit. I’d love to stop hassling with power outlets and shoulder bags.

The App Scene Sucks Right Now

Some of your favorite iPhone apps have been upgraded to add iPad support at no extra charge. Simply go into the App Store, hit Upgrade, and you’ll get all of the latest and greatest apps.

Some developers have decided to sell “HD” or “XL” versions of their apps for the iPad. Pay one price for the iPhone version, another price – usually much higher – for the iPad version. Forget the extra price – this is just painful to manage. Every couple of days, I go into the App Store looking to see if my favorite apps have been reintroduced for the iPad. I don’t want to do this manually – just alert me when there’s a new version of TripIt or RememberTheMilk available for the iPad. And no, I don’t want to run the regular iPhone versions on the iPad, because they look like hell. Even a lot of the new iPad app versions leave something to be desired – check out this WordPress app’s blog editing screen, which only shows a tiny sliver of my post content and wastes huge areas of the screen on greyed-out and non-scrolling title/tags/status fields:

WordPress on the iPad

Not good enough.

The Best Experiences?

When Steve Jobs introduced the iPad, he called it the best email experience, the best photos experience, the best web surfing experience, and the best video experience. I’d agree about two of them, but I didn’t really need a photo or video device, and I don’t think you do either.

The best web experience requires Flash.

I hate Flash. It’s slow, and the web sites that rely on it frustrate me. But I can’t argue that it’s the dominant tool out there for building interactive web sites (no offense, Silverlight guys.) Excluding Flash support means I can’t view a lot of web site videos, and that means it’s not the best web experience.

The best email experience requires a better keyboard.

I seriously prefer using the iPad to handle my mail over the laptop. It’s a quick, fun experience. It’s so fun, in fact, that I’ve started leaving the iPad propped up on my desk to act as a separate email monitor. But when it comes time to composing a reply of more than a paragraph, I prefer my iPhone keyboard over the iPad, and my laptop keyboard over that, and an ergonomic keyboard over all of those. The iPad’s keyboard is a very distant last place. If you insist on using the iPad keyboard, the Apple iPad case helps somewhat by tilting the iPad up as it lays on a flat surface.

The best video experience requires stereo speakers.

Listening to music or watching movies on the iPad infuriates the audiophile in me. It absolutely requires headphones. Mono sound comes out of just one speaker at the bottom of the iPad, or one side when your using it in landscape mode. I’m distracted by the audio, it’s so bad. Headphones makes this problem disappear, but he said this was the BEST video experience, and without headphones, that’s just not the case. And it doesn’t ship with headphones. Or the USB adapter. Or the VGA adapter. And $300 netbooks come with stereo speakers, USB, and VGA out.

My Bottom Line: Apple Users Only for Now

Today, the iPad is an expensive, limited alternative to a Windows 7-equipped netbook.  If you’re happy with a Windows laptop, you’ll prefer a Windows-equipped netbook over the iPad for day to day use. The iPad, sexy as it is, can’t compete with the practicality of a machine that offers multitasking and a physical keyboard. Months from now, when the iPad OS v4 brings multitasking to the party and when HTML5 video replaces Flash, things might be different.

If you’re an Apple iPhone user, though, full speed ahead.  You’re already used to a lot of the compromises in the iPhone OS, and the iPad will seem like the next logical step.  If I didn’t have to do so many SQL Server demos on the road, I’d switch from my laptop to the iPad.  I’m even kicking around the thought of building Amazon EC2 SQL Servers in the cloud to demo the things I need, and then booting them up to remote control them from my iPad for demos.  Stay tuned.

Brent Ozar

Brent specializes in performance tuning for SQL Server, VMware, and storage. He's one of the very few Microsoft Certified Masters of SQL Server, a published author, and a Microsoft MVP. He likes travel, Jeeps, Apple gear, jokes, and writing about himself in the third person. Read more and contact Brent.

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Microsoft just put out a service pack for Microsoft Office 2008 for the Mac. Don’t install it. Nothing about this service pack appears to be unusual until you try to open certain files in Excel, PowerPoint or Word:

Microsoft PowerPoint Error

Clicking Yes takes you to a page titled, “I can’t open an Office document after I install Office 2008 SP2 Update,” which includes this gem:

Cause: This is a known issue with Office 2008 SP2 Update.
Solution: Save your Excel workbook by using an earlier version of Office 2008 for Mac.

Uh, how?  You just expect everyone to have another computer sitting around that hasn’t been patched yet?

Further investigation brings up a Microsoft knowledge base article about the Office 2008 SP2 problem, which states:

If updates do not resolve the issue, you can re-create or save the Excel workbook, Word document, or PowerPoint presentation in a file format other than Open XML. For example, you can save the file in the .xls, .doc, or .ppt file format.

That’s right – Office can’t open its own files.  I wasn’t doing any fancy file formatting, just using Office’s own defaults.  So I have to find another machine with an un-updated version of Office, then save the files in the last generation Office file format (thereby losing some cool formatting in the process too.)  I’m seeing similar complaints from other users in forums around the intertubez.

Unbelievable, inexcusable and frustrating.

Update August 6th: Good News and Bad News

So the good news is, Microsoft came out with a patch for the XML file issue.  The bad news is – well, I’ll let the screenshot speak for itself:

Fail Fail Fail Fail

C’mon, guys…  And then thirty seconds later:

Nothing To See Here, Move Along

Who knows?  Who cares?  I can open my files again.  I’m not going to ask any more questions.

Brent Ozar

Brent specializes in performance tuning for SQL Server, VMware, and storage. He's one of the very few Microsoft Certified Masters of SQL Server, a published author, and a Microsoft MVP. He likes travel, Jeeps, Apple gear, jokes, and writing about himself in the third person. Read more and contact Brent.

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