Comments on: More On the Carbonite Backup Failures http://www.brentozar.com/archive/2009/03/more-on-the-carbonite-backup-failures/ Your technology pain-relief experts. Wed, 08 Feb 2012 16:37:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mark Underwood (knowlengr) http://www.brentozar.com/archive/2009/03/more-on-the-carbonite-backup-failures/comment-page-1/#comment-12329 Mark Underwood (knowlengr) Thu, 08 Oct 2009 19:57:14 +0000 http://www.brentozar.com/?p=3017#comment-12329 For nontrivial problems, there are issues with Carbonite's customer service, too. See http://bit.ly/UgzOA. They try, but for difficult problems, they simply be swamped. From what I can see of it, their software isn't bad, but they're not giving it a chance. For nontrivial problems, there are issues with Carbonite’s customer service, too. See http://bit.ly/UgzOA. They try, but for difficult problems, they simply be swamped.

From what I can see of it, their software isn’t bad, but they’re not giving it a chance.

]]> By: Brent Ozar http://www.brentozar.com/archive/2009/03/more-on-the-carbonite-backup-failures/comment-page-1/#comment-12327 Brent Ozar Thu, 08 Oct 2009 19:35:49 +0000 http://www.brentozar.com/?p=3017#comment-12327 Yeah, I use Amazon S3 as an offsite backup storage provider. http://www.JungleDisk.com has an excellent cross-platform client for just $15 that makes S3 volumes appear as a drive letter, plus does some slick folder synchronization stuff. Yeah, I use Amazon S3 as an offsite backup storage provider. http://www.JungleDisk.com has an excellent cross-platform client for just $15 that makes S3 volumes appear as a drive letter, plus does some slick folder synchronization stuff.

]]> By: James Cornell http://www.brentozar.com/archive/2009/03/more-on-the-carbonite-backup-failures/comment-page-1/#comment-12325 James Cornell Thu, 08 Oct 2009 17:56:06 +0000 http://www.brentozar.com/?p=3017#comment-12325 Brent, Great follow-up to your "Another backup failure: Carbonite" post. Not sure how I missed it until now. I have been using carbonite on my macbook pro for a couple of months now to backup the usual files (photos, documents, and quickbooks). After reading the comments by the CEO of carbonite and everyone elses input I'm thinking its time to go pickup an Apple TimeCapsule or one of those new Iomega IX2-200. Quick question though. Are you doing any kind of online / offsite backups or just keeping everything physically in your house? I get a little worried when I think about all the source code, photos and documents I have spread out between my laptop, desktop and Virtual Machines. Brent,
Great follow-up to your “Another backup failure: Carbonite” post. Not sure how I missed it until now. I have been using carbonite on my macbook pro for a couple of months now to backup the usual files (photos, documents, and quickbooks). After reading the comments by the CEO of carbonite and everyone elses input I’m thinking its time to go pickup an Apple TimeCapsule or one of those new Iomega IX2-200.

Quick question though. Are you doing any kind of online / offsite backups or just keeping everything physically in your house? I get a little worried when I think about all the source code, photos and documents I have spread out between my laptop, desktop and Virtual Machines.

]]> By: Looking for Reliability http://www.brentozar.com/archive/2009/03/more-on-the-carbonite-backup-failures/comment-page-1/#comment-11190 Looking for Reliability Fri, 11 Sep 2009 23:49:03 +0000 http://www.brentozar.com/?p=3017#comment-11190 I have read through all the comments on both pages about Carbonite and am now wondering are there any other companies that offer similar ease of use and price but are run by someone who understands data protection? I can't believe a company that deals with backups in any way would not be able to tout, multiple redundancy. I don't care if the supposed chances of failure are 1 in 1 or 1 in a googolplex. The technology is there for multi-media, multi-site data replication, they should use it. I have read through all the comments on both pages about Carbonite and am now wondering are there any other companies that offer similar ease of use and price but are run by someone who understands data protection? I can’t believe a company that deals with backups in any way would not be able to tout, multiple redundancy.
I don’t care if the supposed chances of failure are 1 in 1 or 1 in a googolplex. The technology is there for multi-media, multi-site data replication, they should use it.

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